Please allow 3 days, Monday through Friday (excluding holidays), for your order to be processed and shipped. Domestic orders will be shipped FedEx priority mail, along with email confirmation and tracking info. Please understand that shipping costs are non-refundable and FAAN cannot be responsible for any item lost, stolen, or damaged in the mail.
FAAN is now shipping to Europe, too! Please understand that we cannot control customs delays, and that international customers are responsible for any duties or taxes that apply. All international orders are final sale.
If you have any questions regarding domestic or international shipment, please don’t hesitate to contact us at firstname.lastname@example.org!
We sincerely hope our customers will enjoy every purchase. However, we will certainly refund any full price, unworn, unwashed merchandise, with original tags and packaging, within 10 days of receipt of your on-line purchase. After 10 days, all sales are final. You are responsible for any return shipping costs.
Kindly ship returns to:
30949 Gates Mills Blvd. Cleveland Ohio 44124 USA
Please share the reason for your return at email@example.com. We are grateful for your feedback to improve your experience in the future.
We will process your return as soon as possible but please allow up to 14 days for your refund to be processed. Thank you!